CUSTOMER SUCCESS Conquer your Customer Success challenges Wrk completely automates simple to complex processes, so that your Customer Success team can focus on what’s most critical—face time with high impact clients and nurturing strong relationships with all customers. Customer Success & Automation In our Customer Success Hub, you can sift through our comprehensive Survive Today, Thrive Tomorrow white paper, watch an informative interview that we did with Stephanie LeBlanc, and explore our customizable Customer Success Wrkflows to your heart’s content. If you want to delve deeper into what Wrk can do for your HR team, then why not book a meeting with one of our Automation Specialists? DISCOVER AUTOMATION FOR CUSTOMER SUCCESS Learn How Automation Can Help You Retain Customers In this white paper, we outline why customer retention is more important now than ever before, and explore how your customer success team can adopt Wrk’s seamless automation platform to achieve their goals more effectively. Enter Your Name* First Last Company Name* Business Email* Δ EXPERTS @ WRK Managing Customer Success Teams During Unprecedented Times Our Director of Marketing, Kelsea Gust, sat down with Stephanie LeBlanc, Director of Customer Success at Coveo, to unpack the impact of recent unprecedented times on Customer Success teams. Learn how Stephanie maintains strong ties with both her team and customers in this remote world, how constraints breed innovation, and what lessons she seeks to apply post-pandemic. For sound, click the bars to the left of the gear icon in the video control bar. Check Out How Businesses are Using Wrk for Customer Success Client Reporting Use this Wrkflow to automate client reporting processes and improve your customer success strategy. Automated Ticket Resolutions Use this Wrkflow to automatically resolve Customer Support tickets. Customer Growth & Retention Use this Wrkflow to automatically generate customer feedback with surveys, followups, and more. Wrk integrates with all your favourite Customer Success Tools. Need to integrate with software that doesn’t have a public API? No problem. Wrk doesn’t rely on APIs to connect to your systems, so there’s nothing standing between you and the data you need. “Customer retention has always been a key strategy to foster a loyal client base. In fact, many experts believe that a 5% increase in customer retention rates can yield more than 25% in profit increases.” More on Automation for Customer Success Check out our most popular posts to discover how you can add automation to your Customer Success toolkit today. Automation 9 mins read How to Leverage Automation Without Losing the Human Element Culture 6 mins read Beyond a Client Onboarding Checklist: Simple and Seamless Customer Success Management Success 9 mins read 4 Ways Automation Can Help Your Team Customer Success Team Thrive Curious About How Automation Can Help Your Customer Success Team? Book a demo of the Wrk Platform to see first hand how simple Hybrid Automation can be. Name* First Last Company Name* Job Title* Business Email* Phone Number If you prefer a call, please enter your phone number. Δ
Client Reporting Use this Wrkflow to automate client reporting processes and improve your customer success strategy.
Customer Growth & Retention Use this Wrkflow to automatically generate customer feedback with surveys, followups, and more.
Culture 6 mins read Beyond a Client Onboarding Checklist: Simple and Seamless Customer Success Management