WRKFLOW TEMPLATE Ticket Resolutions The majority of customer support tickets are recurring. These might be specific to your product or service, but their repetitiveness makes them ideal for automation. Let Wrk save your customer support team invaluable time. Trigger Start Wrkflow once every 30 days Generate Generate list of tickets resolved in last 30 days Label NLP Classification, Level 1: Annotate list based on provided variables Label NLP Classification, Level 1: Annotate all sub-issues based on issue type Export Structured, annotated data to train chatbot for Automated Ticket Resolution How this Wrkflow will help you Focus on the Bigger Picture Deploy this Wrkflow to grant your customer support team the time to address the bigger, more focus-consuming issues that pop up. Improve Customer Satisfaction Streamline the resolution of recurring tickets to drastically reduce response time and build trust with your customers. Identify Weak Points Use the time saved from automating resolutions to analyze trends among your support tickets, and improve on your products' weak points. Did you know? Wrk is proven to reduce cost per process by an average of 20% and reduce delivery time by 65%.