Trigger

Start Wrkflow once every 30 days

Wrk

Generate

Generate list of tickets resolved in last 30 days

Wrk

Label

NLP Classification, Level 1: Annotate list based on provided variables

Wrk

Label

NLP Classification, Level 1: Annotate all sub-issues based on issue type

Wrk

Export

Structured, annotated data to train chatbot for Automated Ticket Resolution

Wrk

How this Wrkflow will help you

Focus on the Bigger Picture

Deploy this Wrkflow to grant your customer support team the time to address the bigger, more focus-consuming issues that pop up.

Improve Customer Satisfaction

Streamline the resolution of recurring tickets to drastically reduce response time and build trust with your customers.

Identify Weak Points

Use the time saved from automating resolutions to analyze trends among your support tickets, and improve on your products' weak points.