Trigger

Start Wrkflow at 8am the first Monday of every month

Wrk

Send

Send NPS survey to current clients via SurveyMonkey

Wrk
NPS <2

Call

Call client following 'Low NPS Script' to determine areas for improvement

Wrk

Add

Log client response in CRM

Wrk
NPS >2

Call

Call client following 'High NPS Script' to ask for an online review or referral

Wrk

Add

Add review or referral note to CRM

Wrk

How this Wrkflow will help you

Data-Driven Improvements

Data-Driven Improvements

Deploy this Wrkflow to gain crucial information on customer opinions, so you can make informed chocies when updating or improving your product.
Tailored Customer Support

Tailored Customer Support

Automating customer retention means your team can take the time to tailor their approaches to Customer Support, so you can retain clients with diverse needs.
Client-Focused Strategy

Client-Focused Strategy

Proactive customer support and proper sentiment analysis mean your Customer Success strategy always puts people first.

DID YOU KNOW?

Wrk is proven to reduce cost per process by an average of 20% and reduce delivery time by 65%.

Try Out Your First Wrkflow Today!

Test out the simple, drag-n-drop Wrkflow Builder to easily create your own Wrkflows. No credit cards or commitments required.

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