WRKFLOW TEMPLATE Password Resetting Password resets are simply too common for your IT team’s attention or bottomline. Automated Wrkflows allow your users to reset passwords without any IT intervention — either online, by voice recognition technology, or via an RSA SecurID token. Trigger Start Wrkflow when a new ticket for password reset is added to ServiceNow Review Verify if password reset requests exceed 3x < 3x Generate Generate new temporary credentials Send Send email with temporary credentials in Microsoft Outlook > 3x Add Create ServiceNow security escalation ticket Add Update original ticket on ServiceNow How this Wrkflow will help you Reprioritize IT Tasks Automate simple jobs like password resets to free up your IT Team's time, allowing them to focus on more complex tasks. Increase Productivity Deploy this Wrkflow to limit time spent waiting on IT to answer password reset requests, so your team can get back to what they do best. Empower Your Team Automate password resets, so your non-tech employees don't feel as dependent on IT for run-of-the-mill tech tasks.